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Third Party Civil Liability – The Ins and Outs of Professional Liability Insurance

In the last issue of Field Notes mention was made of the risk posed to Qualified Persons as a result of Third Party Civil Liability. Although the following article was written for a professional engineering audience it provides a useful background on the terms and nomenclature used by the insurance industry. APGO has not vetted the contents however believes it provides a useful introduction to professional liability insurance.

Permission was kindly granted to reprint the following article first published in Innovation, journal of the Association of Professional Engineers and Geoscientists of BC, September/October 2005 issue article.

46547 Sept/Oct 05 Innovation

Professional Indemnity Insurance

Lawrence Bicknell
Jardine Lloyd Thompson Canada Inc

Persons or organizations who render professional services may become legally liable if they fail to use the due care and degree of skill expected of a person in their profession. Insurance for this exposure is known variously, and not consistently, as “professional liability” insurance, “professional indemnity” insurance, “malpractice” insurance and “errors and omissions” insurance. Here we will focus on the basic principles behind professional liability insurance for design consultants.

Two Approaches for Coverage

In order to determine coverage when writing liability insurance, insurers use two widely differing approaches. The difference centres upon the event that triggers coverage, which is known as the “coverage trigger.”

The two types of forms are known as “claims-made” and “occurrence” based policies. A review of your present liability insurance program will reveal both-claims made and occurrence policy forms.

Commercial general liability insurance is written on an occurrence basis. Professional liability insurance will use the claims-made coverage trigger, as will other coverage such as employee benefits liability and directors and officers insurance.

The occurrence policy’s coverage trigger is tied to the date of the event or accident giving rise to the claim. Under an occurrence policy, the policy in force on the date of the event causing the loss must respond to provide both a defense and indemnity. The claim may arise years after the policy has expired.

In the case of a claims-made policy, coverage is triggered by the date you first became aware and notified the insurer of a claim or potential claim. The insurer’s policy in force on the date you became aware and gave notice is the insurer who must defend and settle the claim.

Claims-Made Policy Triggers

Four conditions trigger a claims-made policy:

  • The insured professional must receive his/her first notification of a claim or potential claim during the policy period.
  • The claim or potential claim must be reported to the insurer during the policy period.
  • The negligent act, error or omission giving rise to the claim must occur after a “prior acts” or “retroactive” date that is set out in the policy declarations.
  • The insured must make a “good faith” statement (in some cases, a certification or warranty) that the professional and the firm had no knowledge of the mistake, error or controversy on the date coverage was purchased.

Variations in Claims-Made Coverage

The most limited type of claims-made policy covers only claims that are made against the insured and reported under the policy during the policy period, and that arise from errors, omissions or negligent acts that occur during the policy period.

This type of limited claims-made policy is very unsatisfactory because it does not cover claims made during the current policy period that arise from errors, omissions or negligent acts that occur prior to the policy period. In addition, it does not provide coverage for potential problems that have not developed into a more formal claim.

To overcome these problems there are a number of variations and extensions — some of which appear in many, but not all, claims-made policies. These variations fall into four categories:

Retroactive Extensions — These extensions are designed to pick up claims first made during the current policy period that arise from errors, omissions and negligent acts occurring prior to the policy period. Some policies have a limited retroactive extension by inserting a “retroactive limitation date,” which is often the date when insurance was first placed. An alternative is to define the retroactive date as the date when the insured first started to practise. Better still is full retroactive coverage with no reference to a date.

Lock In/Circumstance Extensions — These extensions permit insureds to report an incident or circumstance that may reasonably result in a claim in the future. If the policy does not have this extension, then the policy would not be triggered in a situation where an insured knows of a potential problem that has not yet materialized into a formal claim against the insured.

Reporting Extensions — Policies normally require all claims to be reported during the policy period. If the claim is made against the insured late in the policy period, or if a claim has been filed but not yet served, the insured may not be in compliance with the policy reporting requirements. The solution is an extension, which provides a short period following cancellation or expiry, during which an insured can report claims that were made during the policy period that would not otherwise be reported due to lack to time.

Discovery Extensions — This group of extensions is needed to provide coverage following the termination of an individual policy or a program or following retirement, dissolution and other business changes. The policy only insures past work and provides coverage for claims first made during the discovery period. Typically a discovery policy is arranged for a one, two or three year period.

Other Coverage Considerations

Who is Insured?
Under most professional liability policies, both the professional firm and the individuals affiliated with the organization while acting within the scope of their duties are insured. The policy normally covers the named insured as listed on the declaration page of the policy and any present or former partner, executive officer, director, shareholder or employee, but only while acting within their scope of duties for the named insured. The definition of “insured” has been modified by most Canadian insurers to include contract employees, but only while acting within their scope of duties for the named insured. Policies are usually endorsed to include coverage for holding companies and former firms.

Negligent Acts
Typically, the insuring agreement obligates the insurer to pay losses arising out of negligent acts, errors or omissions arising out of the performance or non-performance of professional services. The point is that coverage is for tort liability (negligent acts) rather than for full contractual liability. This becomes relevant when indemnity provisions are considered.

Professional Services
The scope of services is normally defined. It is important to verify that the description of professional services is correct and identifies the complete scope of activities engaged in by the insured. The description of the insured’s professional services should be as broad as reasonably possible; eg, “engineering services” rather then “mechanical engineering” provides more breadth.

Policy Territory
It is very important to review where you are covered for doing work, and where lawsuits have to be brought for the policy to provide coverage. Your policy may only cover you in Canada, it may cover you elsewhere but only if the suit is brought in Canada, or it may cover you worldwide for lawsuits brought anywhere.

Losses
Losses are normally defined in the policy as including both “damages” and “claims expenses.”

Damages
The amount of coverage available is subject to a maximum limit per claim and in aggregate, and also subject to a deductible. The limit per claim is the maximum amount payable for a single claim regardless of the number of insureds or number of claimants.

The policy often defines “damages” by stating what is not covered. A good example is “the return of fees or charges for services rendered or expenses incurred by the INSURED for redesign, changes, additions or remedies necessitated by a CLAIM.” It is worth reading the definition to fully understand the extent of your coverage.

Claims Expenses/Defense Costs
Some insurance policies cover claims expenses as part of the policy limits; this is referred to as “inclusive.” Others cover claims expenses in addition to the policy limits either with a sublimit or no limitation other than when the damages limit is used up or the claim is settled (exclusive).

Deductible/Self-Insured Retention
Professional liability policies contain either a deductible or self-insured retention provision. Under a policy with a self-insured retention, the insured initially pays defense and/or indemnity amounts until the retention amount is met, after which time the insurer makes payment for defense and indemnity. Under a policy with a deductible, the insurer pays the defense and indemnity costs associated with a claim — including the deductible amount — and then seeks reimbursement of the deductible from the insured.

Duty to Defend vs Non-Duty to Defend
The phrase “duty to defend” in a professional liability policy expressly states that the insurer has the right and duty to defend any claim alleging a covered act under the policy. In contrast, the phrase “indemnity” means that the insurer will indemnify the insured for the defense costs in connection with the insured’s defense of a claim. Typically this occurs for overseas claims.

Conclusion
Although the scope of this article is unable to encompass details of common policy exclusions and conditions, such as the requirements placed on an insured in the event of a claim, more articles on professional liability insurance are available at www.jltcanada.com/index_en.htm.

Lawrence Bicknell is Senior Vice President of Jardine Lloyd Thompson, which specializes in professional liability insurance and construction insurance and bonds. He can be reached at (604) 640-4263 or lbicknell@jltcanada.com.

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Field Notes is published by APGO and is edited by Wendy Diaz, P.Geo. If you have comments or wish to contribute material to this newsletter, please contact Wendy Diaz, P.Geo., or Oliver Bonham, P.Geo., Executive Director/Registar.

Copyright 2006, Association of Professional Geoscientists of Ontario (APGO)